Complaints Procedure

At Mebocare, we do our best to provide excellent products and service. However, if you have a complaint, we would like the opportunity to resolve it.

Please contact us first by email at info@mebocare.com and describe the issue. We will review your complaint and do our best to find a suitable solution as quickly as possible.

If we are unable to resolve the complaint together, you may submit your dispute for mediation through WebwinkelKeur:

https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil

We are committed to handling all complaints fairly and professionally.